Help Centre

Can i claim a promotion on my product?

Many of the products available at Ezy Direct include a rebate savings offer. Being an authorised reseller of all the products we sell, you are entitled to claim the rebates on products bought through Ezy Direct. The only time you are unable to claim a rebate is if it is not a manufacturers rebate, but a promotion being run exclusively by another store i.e. Harvey Norman. If you are unsure as to whether you are able to claim rebate on a particular offer please contact us.

Rebate Submission Guidelines

Don't throw out the box
Most companies will require you to send in a UPC barcode or a serial number barcode from the product packaging, and will not process your submission without the original barcodes from the box.

Make copies of all your paperwork
This includes your receipt, rebate form, barcodes, and anything else you send in order to receive your rebate. If for some reason your paperwork gets lost in the mail, you'll need this information to have your rebate reprocessed. It's also a good idea to have this information in front of you if you need to call the customer care phone number listed on your rebate form.

Check your purchase date!
Most rebates require you to enter your submission within 30 days of the date of purchase. If you miss this deadline, you will not be able to receive your rebate.

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